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| "The most successful product ever marketed in America" | | Print | |
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| Written by Noric Dilanchian | |
| Wednesday, 18 October 2006 | |
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Page 2 of 6
4. Build knowledge and insights for the opportunity
Xerography had practically no foundation in previous scientific work, except for Carlson's extensive years of research. Dr Harold E. Clark, a Xerox physicist said in 1967 that:
5. Name everything, including processes
In 1938 inventing the process that gave his path direction, Carlson named it 'electron photography' and then 'electrophotography'.
6. Research and test, then research and test again
In 1938 Carlson and Otto Kornei, one of his early collaborators, produced the first xerographic image using India ink. Kornei wrote the place and date on it '10-22-38 ASTORIA'. But Carlson was thinking about the need for a copier and brainstorming for it well before 1938.
Ten more years of invention, improvement, testing and product research and development lay ahead.
7. Tell stories, promote effectively
In November 1940, when his first patent was issued Carlson got some runs on the board because The New York Times ran a brief story on the front page of its second section. The article generated several inquiries.
Some years later a New York City patent attorney named Nicholas Langer came across a copy of one of Carlons' first patents and wrote a laudatory article published in 1944 in a technical supplement to a magazine called Radio News. Carlson returned the favour by hiring Langer to work at P. R. Mallory.
Carlson wrote to numerous companies and did numerous presentations, in the process collecting rejection letters from General Electric, RCA, A. B. Dick, The Charles Bruning Company, IBM and others. He was not a showman, he was necessarily the best man to pitch his idea. He was perhaps too reserved in his manner to be an effective presenter. ![]() Electrophotography patent, 1939
Also, in the early years his pitch was hampered by a unperfected or malfunctioning prototype.
8. Legally protect you idea
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